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FAQS - OLD

FEATURES

WHAT ARE PEAPODPETS MATS MADE OF?

The PeapodPets mat is a unique combination of 3 layers that creates a super-absorbent breathable waterproof mat!

- TOP LAYER: Breathable terry cotton; grid stitched to prevent bunching

- MID LAYER: Polyester liner to absorb and disperse moisture

- UNDER LAYER: Brushed polyester to grip surfaces; coated with breathable TPU (Thermoplastic Polyurethane) waterproofing

HOW DOES THE PEAPODPETS MAT ABSORB THE LIQUID?

Quickly! The liquid will disperse amongst the top and middle layer so that the liquid doesn’t ‘pool’.

HOW MUCH LIQUID WITH THE PEAPODPETS MAT ABSORB?

Lots! The PeapodPets mat will safely absorb at least a litre of liquid.

WHEN THE PEAPODPETS MAT HAS BEEN WET, THE SHEETS UNDERNEATH FEEL COOL AND/OR DAMP WITH A SLIGHT URINE SMELL BUT THE UNDERSIDE OF THE PEAPODPETS MAT IS COMPLETELY DRY. IS THIS SUPPOSED TO HAPPEN?

PeapodPets mats won’t leak but they do breathe! We made a conscious decision when designing PeapodPets mats that they be as BREATHABLE and green as possible. Because the TPU waterproof coating is a green solution to PVC, plastic or vinyl and is breathable, vapors can escape but not liquid.  Urine is made of over 90% water and water is the only thing that evaporates from urine. Any waste products (EI salts and minerals) are left behind.  Because the PeapodPets mat is breathable (BUT LEAK PROOF) the water from urine may evaporate. This means the surface underneath may feel very cool to the touch (giving a damp feeling) and may even have a slight smell from the vapors. But in the time it takes you to wash your PeapodPets mat you will find that the surface is no longer have that cool damp feeling and any smell will have disappeared – leaving the surface clean and dry.  If you were to test the PeapodPets mat with a glass of water you will find that it doesn’t leak through.

SIZE

WHAT SIZE OF PEAPODPETS MAT SHOULD I ORDER?

Great question! It will really depend on a few things. The size of the pet using it, how much they move around and what surface you are protecting. Please visit our picture galleries for more illustration.

WASHING

CAN I WASH MY PEAPODPETS MAT WITH REGULAR LAUNDRY?

Yes!  Launder with like colors and treat your PeapodPets mat like a big towel in your regular wash.  NOT recommended is the use of fabric softener, dryer sheets, dryer balls or regular use of vinegar or oxyclean.  These products are known to reduce the quality of waterproofing. However, vinegar or Oxyclean may be use once in awhile if you need to deodorize your PeapodPets mat.

MY PEAPODPETS MAT ISN’T COMPLETELY DRY FROM THE DRYER. CAN I THROW IT BACK IN OR SHOULD I JUST AIR DRY IT?

Throw it back in! PeapodPets mats are designed for easy use therefore you aren’t required to any additional steps for washing and drying.

USAGE

WOULD PEAPODPETS MATS BE GOOD FOR POST-SURGERY?

Absolutely! We’ve had a number of customers purchase PeapodPets mats for this exact reason. 

BUYING & SHIPPING

WHERE CAN I BUY PEAPODPETS MAT?

From our website or please check out our retailers for a store near you!

WHERE ARE THE PEAPODPETS MATS MADE?

They are made in Qingdao, China at a reputable manufacturer!

DO YOU SHIP OUTSIDE OF NORTH AMERICA?

We do! We can ship you a PeapodPets mats directly from our website or for the best shipping rates and shipping schedule please visit our Amazon.com web store.

WHAT CURRENCY ARE YOUR PRODUCTS IN?

Our products should show up in the currency of whatever country you are browsing from. If not then there is an icon in the bottom left hand corner to change currencies. All checkouts are made in US dollars as that is the currency used with our payment processor. However your method of payment will reflect the currency in which your credit card/PayPal is registered.

WHAT IF I LIVE IN THE CANADA (or other country), WHAT CURRENCY WILL I BE CHARGED?

All checkouts are made in US dollars as that is the currency used with our payment processor. However, you will be charged in Canadian dollars at the converted Canadian currency price with the following methods of payment:

  • Credit Card - you may use a Canadian credit card to pay amounts in US dollars. Your credit card company will convert the charges from US to Canadian currency at their current rate. **some credit cards companies may charge additional fees for this conversion**
  • PayPal - you may use your Canadian PayPal account to pay in US dollars.  PayPal will convert the US amount to their Canadian currency rate for you when the transaction is charged to your account.
  • For example (calculations are approximate) : if the US checkout price is $50 but the conversion price is $62 Canadian.  $62 is what your credit card/PayPal will charge on your account (unless subject to additional fees and/or conversion rates).

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